Specifikacija sertifikata

Curriculum zahtevanih oblasti i nivoa znanja za sticanje zvanja "The European Maintenance Manager".

Tri nivoa potrebnog znanja

Zahtevi su definisani kroz "Opšte kompetencije" i "Odgovornosti i kompetencije". Za svaku oblast silabusa specificiran je potreban nivo znanja, opisan na sledeći način:

Nivo 1: Veoma dobro znanje, sposobnost rešavanja specijalnih zadataka.
Nivo 2: Dobro znanje, sposobnost rešavanja normalnih zadataka.
Nivo 3: Razumevanje, sposobnost učešća u donošenju ispravnih odluka.

SYLLABUS		Maintenance Manager	Maintenance Supervisor	Maintenance Technician
General competencies and responsibilities
1.0	Corporate/Company Environment Situation, Organization, Costs	1Has knowledge to impact on social/economic impact of own organization / enterprise.	2Has good knowledge of social/economic impact of own organization / enterprise.	-
1.1	Work Planning Planning, Control and reporting	1Has very good knowledge for organizing all maintenance activities, how to choose a suitable organization and assure the right competence.	1Does preparation and reporting on team maintenance tasks and is supervising some team jobs. Carries out planning of shutdowns.	1Does preparation and reporting on own maintenance tasks. Plans own work and suppliers'/contractors' work.
1.2	Team Working & Communications Authority, Responsibility, Management	1Has social capability to lead and communicate with people in and outside the team. Has good knowledge about human reliability.	1Has ability to create and communicate procedures. Reports orally and in writing within a team and to the management.	1Reports orally and in writing within a team. Has social capability to communicate with people in and outside the team.
1.3	English Language Technical English	1Has good knowledge to handle international maintenance management matters within Europe.	2Is able to understand instructions in technical English and make a summary. Is able to conduct a conversation.	3Is able to understand instructions in technical English.
1.4	Information Technology EDP, Processing, PC-Work station	1Knows how to specify requirements for an information system. Has good knowledge about its use.	2Uses the information system for entering and collecting data. Has good knowledge to use the system for tactical purposes.	2Uses the information system for entering and collecting data. Has basic knowledge to use the system interactively.
1.5	Training and Instructions Learning Process, Training Strategies	1Has very good knowledge for defining and implementing HR development policy and training.	1Has very good knowledge needed for training and instructing team members.	2Has the basic knowledge needed for training and instructing team members.
1.6	Quality Assurance (Systems) Scope, Objectives, Techniques	1Has very good knowledge about the relationship between maintenance and quality assurance.	1Has very good knowledge of the impact of maintenance on product quality. Is able to act as an active member of a quality team.	2Has basic knowledge of the impact of maintenance on product quality. Is able to act as an active member of a quality team.
1.7	Environment Scope, Objectives, Influence	1Has very good knowledge and impacts on environmental issues and consequences of maintenance actions.	1Has very good knowledge of the impact of maintenance on environmental issues. Is able to act as an active member of an environmental team.	1Has basic knowledge of the impact of maintenance on environmental issues. Is able to act as an active member of an environmental team.
1.8	Automation Process Control, Machine Automation	1Has very good knowledge of current systems. Understands the design principles of modern automation systems.	1Has very good knowledge of systems at present.	2Has general knowledge of systems.
1.9	Occupational Health and Safety Scope, Objectives, Influence	1Has very good knowledge and impacts on health and safety issues, including hazards, protection and prevention techniques.	1Has very good knowledge of the impact of maintenance on health and safety issues. Is able to act as an active member of a health and safety team.	1Knows procedures, protection devices, and handling of hazardous materials. Is able to act as an active member of a health and safety team.
Competencies: Task Related
2.1	Maintenance Objectives and Policies Corporate Maintenance Engineering	1Knows well the importance and consequences of maintenance objectives, policies and strategies. Knows key-figures for maintenance control.	2Knows the importance of maintenance objectives and policies and the consequential impact of maintenance.	3Understands the importance of maintenance objectives, policies and the consequential impact of maintenance.
2.2	Maintenance Concepts Maintenance system, Wear and Tear	1Applies concepts for evaluation of information, asset strategy development, and its implementation.	1Knows and recommends the principles of preventive, corrective and opportunity based maintenance.	1Carries out the collection and assessment of data and information, and practices the concepts and methodologies developed.
2.3	Restoration Techniques Technology, Repair techniques	1Knows the different restoration techniques and how to implement them.	1Knows general restoration principles and is able to apply them in practice.	1Knows specific restoration principles and is able to apply them in practice.
2.4	Maintenance Terminology Terminology, Standards/CEN	1Knows and manages the implementation of the correct terminologies, understands them and is able to use them effectively.	1Knows, understands and is able to use maintenance terminologies actively.	1Knows, understands and is able to use maintenance terminologies actively.
2.5	Contractors Contractual Law, CEN guidelines	1Knows the principles of partnering and contracting, laws, regulations, and procedures.	1Knows the requirements and scope to which a contractor should comply. Is able to instruct and supervise them.	1Knows the requirements and scope to which a contractor should comply. Is able to instruct and supervise them.
2.6	Laws and Regulations Labour Law, Health & Safety	1Knows and can ensure implementation of all functions, laws and regulations related to maintenance management.	2Knows all relevant laws, regulations, and training procedures concerning job safety, fire protection and environment.	2Knows all relevant laws and regulations concerning job safety, fire protection and environment.
2.7	Condition Monitoring CM & Measuring Techniques	1Knows, and can apply economically, different types of condition monitoring systems and inspection systems. Knows how to implement them.	1Knows the most common condition monitoring methods and devices and is familiar with their use in practice. Can project manage.	2Knows the most common condition monitoring methods and devices and is familiar with their use in practice.
2.8	Fault Finding Techniques Root Cause Analysis, FMEA	1Knows different fault finding methods (FMEA, Fault-tree), when they can be applied, and how to use them.	1Understands different methods for systematic fault finding and is familiar with their use and practice.	1Understands the appropriate methods for systematic fault finding and is familiar with their use and practice.
2.9	Improvement Techniques TPM, RCM, Weak points	1Knows different improvement concepts (TPM, RCM, etc). Understands and is able to discuss the financial aspects of asset life.	1Knows improvement techniques and is familiar with their use and practice. Knows how to specify, plan, control and follow up.	2Has basic knowledge of improvement techniques and under direction is familiar with their use. Can identify and report areas for improvement.
2.10	Documentation Engineering Drawings, Organization	1Has very good knowledge for specifying requirements for a documentation system and document control procedures.	1Understands all documentation (instructions, drawings, etc.) and can, if necessary, propose improvements and apply procedures.	2Understands all documentation related to the maintenance job and can, if necessary, propose improvements.
2.11	Spare Part Management Administration, Costing, Docs	1Has very good knowledge of logistics support, material and store handling, methods for spare part management.	1Has very good knowledge of the storing of spare parts. Knows the practical routine of storing and retrieval.	1Has basic knowledge of the storing of spare parts. Knows the practical routine of storing and retrieval.
2.12	Materials Technology Wear/Tear, Protective Methods, NDT	1Has very good knowledge of material technology, application, deterioration, protective methods and Non-destructive Testing methods.	1Has basic knowledge of material technology and application, material deterioration and protective methods.	2Has basic knowledge of material technology and application, material deterioration and protective methods.